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At LMC, our software solutions services help to maximize your investment in technology innovations. In addition to our Enterprise Technical Support Center software products, LMC offers a complete line of professional services providing consulting, technology, and integrated solutions to our clients. We want to assist our clients to be successful by helping them achieve their goals through a combination of business processes, best practices and the application of information technology. Our employees bring many years of professional expertise in customer operations and support to help provide just the right mix of software, services and support solutions for each individual customer. To find out more about LMC Software Solutions services, contact our services manager today at
The Application Support Help Desk is comprised of professionals who are highly skilled in both the Enterprise Technical Support Center ™ software application, and in our client's business function and workflow. Whether voice call, remote monitoring or online communications, our clients receive immediate attention and support to keep their operations running smoothly.
Understanding that the success of any new product implementation involves the commitment of time and resources – important commodities to any company -- we provide a just-in-time training solution. Working with our clients individually, we provide online and live classroom training options that fit our customers’ needs and schedules. These include ETSC ™ application training that contain examples tailored to our customers’ domain and existing business processes. By using this technique, we are able to introduce new processes in a manner that accelerates learning and greatly shortens new solution training time.
LMC offers the option for our customers to take advantage of our onsite Desk Side Support option. This option puts training and our support professionals onsite with your employees for a period of time following your software implementation. They are available to answer your questions and assist with business issues that arise while your employees are on the job. You pick the length of the engagement and level of support. We provide the answers – desk side – so your employees can keep working right through the go-live phase of your implementation.
We want our customers to maximize the value of their software solution.  Our customers have the option of participating in User Groups periodically to exchange ideas, review new product releases and offer their comments and feedback. 
  For additional information about our Training and Support programs, contact the LMC Training Manager and
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